Privacy Policy

When you use oryx-audio.com we collect:

• Account data: when you sign in with Twitch or Google, we receive your name and avatar from that provider, plus the email on the account. Guest stream sessions store only the username you choose.
• Order data: the details you submit on the order form (email, contact handle, project notes, selected services and quoted price).
• Purchase data: store and membership purchases are processed by Stripe. We never see or store card numbers; we store what Stripe reports back (amount, email, purchase status).
• Rewards data: your points ledger, referral activity and spin result.
• Stream submissions: the links, files, titles and notes you submit, and scores given.
• Support messages: the chat messages, name and email you provide in the support widget.
• Technical data: IP address and browser information on form submissions, used for spam and abuse prevention.

• Authentication cookies keep you signed in (Supabase Auth).
• Local storage on your device holds your cart, theme and tint preference, support chat identity, a referral code you arrived with (shown openly in the cart) and small UI states. This data stays in your browser.

We do not use advertising or cross-site tracking cookies.

• Stripe processes all payments and stores payment details under its own privacy policy.
• Supabase hosts our database, authentication and file storage.
• Vercel hosts the website.
• Cloudflare Turnstile protects forms from bots.
• Twitch / Google provide sign-in; we receive only basic profile information.

We do not sell your data, and we do not share it beyond the services listed above and what is needed to deliver what you asked for.

To deliver services and products, run your account and membership, operate the rewards program, respond to support messages, prevent fraud and abuse, and meet legal obligations around payments. New orders, sales and support messages trigger internal notifications so we can respond quickly. Unreleased client material is treated as strictly confidential.

We keep data for as long as your account exists or as long as needed for the purpose it was collected, and longer where payment or tax law requires. You can request a copy of your data or its deletion at any time via the support chat; deletion requests are honored except where records must be kept by law (for example, purchase records).

Updates to this policy are reflected in the date above. Questions or requests: use the support chat on any page.